The SUCCEED Governance System

Executive Summary

A governance system helps you coherently connect key elements of your business so that you can confidently orchestrate change, growth and innovation to enable sustained high value creation. You don't have to start from scratch. SUCCEED is ready-made and you're in control of how much of the SUCCEED system to adopt and embed in your organisation as you wish.

How Can SUCCEED Help Me?
SUCCEED is designed to help you govern the way you do business, increasing efficiency, enhancing business performance and improving effectiveness to help you grow and achieve your goal. Developing this kind of proactive approach to governance also makes you credible with potential investors if necessary and is a key requirement for ISO 9001 and other standards you may want to achieve.

SUCCEED provides a basis for defining the way you do things. It is adaptable to different jobs that organisations want to get done and is continuously refreshed from the latest global thinking and experience. It aligns everyone from the founder to new joiners on how you work. It helps current staff understand and optimise existing procedures. It saves you money by enabling you to identify and validate or rectify any gaps in your current governance system that lead to misdirection, mistakes and waste, improving efficiency and productivity across your business.

We’ve taken Sun Tzu’s 2,500 year old formula that strategy plus execution equals results, underpinned by knowing that people get results so communication and involvement are key, and combined current thinking in new ways to create our fresh and unique system. It helps you add value from your current investment in running your business.

It sets out a pathway for excellence that everyone in your business can follow and contribute to. By bringing clarity before impetus and momentum, it aligns and ignites the real elements of business within your people to help you to improve results. It’s the system through which today and tomorrow you can guarantee consistent delivery of high-quality products and services to every customer and manage and continuously improve core processes to maximise customer satisfaction in the most efficient way. As momentum builds, SUCCEED supports the use of your choice of dynamic knowledge base and achievement-tracking software. These tools enable you to democratise making progress and adding value to the organisation in a consistent way, by sharing good practice, prompting action and reducing risk.

When Might I Need SUCCEED?
Is your business - are your people - on course? Are your mission, vision, values etc providing the rocket fuel to get you what you want in your business? Did you know that all these elements of business can align in a way that motivates all your stakeholders to come on your journey with you? Take your strategy, for instance. How many of your people can state your organisation’s strategy? Can everyone accurately describe how their daily work contributes to achieving the goal of the strategy, and show how they're doing? Do you need to communicate your current strategy better? Should you be pivoting to a new post-COVID one? Or are gaps between your fine strategy, executing it, and reporting on performance impeding results achievement?

SUCCEED is useful in addressing these questions at any stage in an organisation’s maturity. It places your key governance processes front and centre in the mind of your people and encompasses how you lead them. It helps you visualise shortcomings and inefficiency in your processes and gives you the insight to correct and strengthen them. It is the system that ensures that everyone in your company understands what things you do, why and how. It’s also the way you demonstrate your commitment to the values embodied in ISO 9001 and many other standards. It can facilitate application of the Board Leadership Principles of the UK Corporate Governance Code, applicable to companies with a premium listing wherever incorporated but relevant to most companies, and performance under section 172 of the Companies Act 2006. It should be the dynamic core of your company.

In a period of constant challenge, when what’s simple seems complicated or complex, clarity is the prized currency. A laser focus on clarity to give impetus and momentum defines and differentiates the leaders. SUCCEED brings clarity to your people about your direction. That clarity spurs impetus and momentum in everyone to make and implement decisions in pursuit of the organisation’s goal. So SUCCEED supports your choice of dynamic knowledge base and achievement-tracking software to share good practice, prompt action when you’re not present and reduce risk.

There is a tipping point as organisations grow, where it isn’t possible to just ‘know’ best practice. You need formal governance processes that retain the founding ethos and capture the new insights as you mature. SUCCEED is a system for enhancing business performance in your organisation in which results can be coordinated effectively.

Companies that have delivered a product to market successfully and are in a period of growth face the challenge of expanding their offering and customer base while repeatedly delivering the same level of quality to everyone. What was simple tends to become complicated or complex, and complexity doesn’t scale. You may never have had the time to really think about or manage the way your business ‘does things’ in order to preserve simplicity as you grow. SUCCEED helps you to embed well understood governance processes throughout your growing organisation to prevent ways of working previously developed in an ad hoc way from being overwhelmed.
If you can currently answer yes to any of the following, accessing SUCCEED might help you:

A word on SUCCEED and COVID-19
As we all adapt to a post-COVID world and face the latest threat, you must continue to run your business reliably and efficiently, and change it rapidly and effectively. Don’t follow other companies though; their circumstances are as unique as yours, and following keeps your people from learning how to adapt and then get used to a new operating model. SUCCEED is a system to help you assimilate your new-found enterprise agility from making the ad hoc changes that were forced upon you by COVID-19. SUCCEED maintains that momentum, emphasising innovation as much as operations. It quickly enables you to incorporate what you want to keep from this crisis that differentiates you and begin to routinise it, and it helps you to choose where to focus your effort next.

How Do I Access SUCCEED?
Organisations can access SUCCEED at any point in their maturity. We like to start with a free conversation to hear your concerns and aspirations for your business and to answer any questions about SUCCEED. We can conduct a review to help you and your key people - often not just the people who report to your direct reports - understand how the elements of your business currently align and identify adjustments to consider. From our discussion or that insight into areas to address we’ll agree a programme of activity that will return at least four times its cost in value to you, during which we’ll get to understand you well. Examples of previous programmes are designing and implementing a new operating model, creating a new organisation strategy and designing and printing the strategy document, and improving Board reporting with actionable information.

Once the initial programme is complete, we provide masterclasses (online training plus live 1-to-all sessions and interactive private check-ins), a live Q&A coaching and community of practice forum, and follow-on pay-on-use support or further programmes of activity as desired in order for you to adopt and embed in your organisation as much of the SUCCEED system as you wish.

The SUCCEED system was created following years of learning and practice in strategy and execution in the automotive, clothing, digital, education, electronics, food, healthcare, life science and telecoms sectors. Its proven methodology interlocks your visionary, strategic, tactical and operational elements to empower your people to perform. Our clear programme structure provides challenge, counsel and results while saving you time and money. It's purposely experiential because providing an experience that people share is essential to initiating change together.